Pricing

Plans that grow with you
at every stage of your business.

Start at $29/month, or save 20% with annual billing. Every plan includes e-commerce integrations, Basyt AI, and human support.

*Prices are in USD.

Plus

For solo operators

For small businesses starting their journey with professional conversations.

$29/mo
Start with Plus
What's included:
  • 1 agent
  • 500 active contacts / month
  • 1,000 Basyt AI credits · 20 documents
  • WhatsApp + website widget
  • Canned responses and labels
  • WhatsApp campaigns
  • Salla & Shopify integrations
  • Help center

Pro

For established teams

For larger teams that need full control and advanced tooling.

$159/mo
Start with Pro
Everything in Growth, plus:
  • 7 agents
  • 5,000 active contacts / month
  • 10,000 Basyt AI credits · 100 documents
  • API channel + voice calling
  • CRM & companies
  • SLA management
  • Basyt AI Tasks & agent bots
  • Webhooks & advanced assignment
  • Audit logs & team management
  • Linear integration

Enterprise

For large organizations

For large organizations that need custom solutions and premium support.

Contact us
Pricing tailored to your needs
Talk to sales
Everything in Pro, plus:
  • 15 agents (expandable)
  • 10,000 active contacts / month
  • 30,000 Basyt AI credits · 300 documents
  • Company management
  • Custom reply domain
  • SAML / SSO
  • Remove Basyt branding
  • Dedicated account manager
  • 24/7 priority support
No credit card required
Try 7 days completely free
Upgrade or downgrade anytime
Total flexibility, prorated billing
Cancel anytime
No hidden fees, no lock-in
Real human support
Bilingual team, 7-day response
Detailed comparison

Every feature,
side by side.

Compare all four plans in detail to find the one that fits your team and workflow.

Features
Plus $29/mo
Growth $79/mo
Pro $159/mo
Enterprise Contact us
Essentials & Limits
Number of agents13715+
Monthly active contacts5001,5005,00010,000
Basyt AI credits1,0003,00010,00030,000
Basyt AI documents2050100300
Channels
WhatsApp
Website widget
Telegram
TikTok
Email
Facebook Messenger
SMS
Instagram
Line
API channel
Voice calling
Productivity & Automation
Agent management
Canned responses
Labels
Custom reply email
Help center
Campaigns
WhatsApp campaigns
CSAT review notes
Custom roles
Auto resolve conversations
Automation rules
Macros
Reports & analytics
Webhooks
Advanced assignment
Audit logs
Required conversation attributes
SLA management
Agent bots
Custom attributes
Team management
AI (Basyt AI)
Basyt AI
CRM
Basyt AI Tasks
Integrations
Core integrations
Shopify
Salla
Notion
Slack
Linear
Enterprise & Security
Company management
Custom reply domain
SAML / SSO
Remove Basyt branding
Can I change my plan anytime?
Yes. You can upgrade or downgrade at any time from your dashboard. Changes apply immediately, and the difference is prorated against the remaining billing period.
Is there a free trial?
Yes — we offer a 7-day free trial on the Growth plan with no credit card required. You can explore every feature before committing to a subscription.
What are "Monthly Active Contacts"?
These are customers you've messaged with — or who have messaged you — during the current month (Active Contacts Monthly). Each customer is counted once per month regardless of how many messages or channels they used.
What are Basyt AI credits?
Credits power AI features like reply suggestions, summarization, rephrasing, and answering with your knowledge base. Each operation consumes a small number of credits, and credits reset monthly.
Do prices include WhatsApp fees?
No. WhatsApp conversation fees (Meta) are billed separately according to Meta's official pricing per country and conversation type. Basyt Chat does not add a markup on these fees.
How does the Salla integration work?
Connect your Salla store with one-click OAuth, and you can view customer orders, search products, create new orders, and send checkout links — all directly inside the chat without leaving Basyt Chat.
Can I add more agents beyond the limit?
Yes. If you need more agents than your plan allows, talk to our sales team to add extra agents at flexible rates or upgrade to the Enterprise plan.
What payment methods do you accept?
We accept Visa, Mastercard, and Apple Pay. For Enterprise customers, payment is available via wire transfer with annual invoicing.
7-day free trial · no card required

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