E-commerce
Salla
Connect your Salla store context with customer conversations.
Basyt Chat Integrations
Connect customer conversations with every tool your team uses
Bring commerce, messaging channels, automation, AI, and team workflows into one organized customer conversation platform.
Commerce
Channels
Automation
Basyt AI
Integration Hub
Connected now
Customer messageWhatsApp
Order contextSalla
AI assistanceFaster replies
Connected ecosystem
Your essential integrations in one connected hub.
Connect conversations with e-commerce, social channels, team tools, automation, AI services, and developer workflows.
Salla
Shopify
WhatsApp
Instagram
Facebook
Telegram
TikTok
Email
SMS
OpenAI
n8n
Slack
Notion
Linear
Dialogflow
Google Translate
Webhooks
Dashboard Apps
CRM
Salla integration
Salla context inside every conversation
Connect Salla store context with customer conversations, view customer and order context while replying, and help teams respond with better context.
- ✓Order context while replyingGive the team customer, product, payment, and shipping context in one view.
- ✓Fewer repetitive questionsReduce order, shipping, and payment questions with clearer support workflows.
- ✓Built for e-commerce teamsDesigned for teams that support customers across store, messaging, and inbox workflows.
Customer conversation
Connected to Salla store
Salla
Suggested reply
Your order is ready and was handed to the carrier today. The tracking link should arrive shortly.
Integration directory
Explore integrations by how your team uses them
Explore integrations by how they support your team — from messaging and commerce to automation, AI, and developer workflows.
01
E-commerce
Connect store context with conversations so your team sees customer and order details while replying.
E-commerce
Shopify
Bring Shopify customer and order context into your support workflow.
02
Messaging channels
Bring customer messages from social, email, and messaging channels into one inbox.
Messaging channels
Manage WhatsApp conversations inside a shared team inbox.
Messaging channels
Bring Instagram messages into your customer conversation workflow.
Messaging channels
Bring Facebook customer messages into your shared support inbox.
Messaging channels
Telegram
Manage Telegram conversations alongside your other channels.
Messaging channels
TikTok
Keep TikTok customer messages organized with your team workflow.
Messaging channels
Turn email into an organized customer support channel.
Messaging channels
SMS
Add SMS to your customer follow-up and support channel mix.
03
AI
Use AI to improve response quality, conversational automation, and multilingual support.
AI
OpenAI
Use AI to improve customer service workflows and response quality.
AI
Dialogflow
Connect conversational automation with your support workflow.
AI
Google Translate
Support multilingual customer conversations.
04
Automation
Connect events and workflows between Basyt Chat and your operations tools.
Automation
n8n
Connect Basyt Chat with flexible automation workflows.
05
Team tools
Turn conversations into knowledge, alerts, relationship context, and product workflows.
Team tools
Slack
Keep your team updated on important customer conversations.
Team tools
Notion
Connect team knowledge and documentation workflows.
Team tools
Linear
Turn customer issues and feedback into product team workflows.
Team tools
CRM
Connect customer context with your relationship workflows.
06
Developers
Extend Basyt Chat with APIs, Webhooks, and custom dashboard experiences.
Developers
Webhooks
Send events and data to your internal systems.
Developers
Dashboard Apps
Add internal tools and custom app experiences to your dashboard.
Developers
API
Build custom connections to read and write conversation and customer data.
Workflow
How different integration types work inside Basyt Chat
Messaging channels
WhatsApp, Instagram, Telegram, and email bring customer messages into one shared inbox.
Commerce context
Integrations like Salla and Shopify surface customer and order context when your team needs it.
AI and automation
OpenAI, Dialogflow, and n8n help improve responses, routing, summaries, and workflows.
Team tools
Slack, Notion, Linear, and CRM connect conversations with knowledge, alerts, and team workflows.
Developer tools
Webhooks, API, and Dashboard Apps help connect Basyt with internal systems.
API and Webhooks
Flexible for developers and operations teams
Use the API, Webhooks, Dashboard Apps, and n8n to build automation-ready workflows between Basyt Chat and your internal systems without adding friction for support teams.
Basyt Chat
Bring your tools and customer conversations into one workflow
Start with commerce and channel integrations, then add automation and AI as your team grows.