Support and help
For account help, plans, billing, channels, or issues while using Basyt Chat.
[email protected] Email support ←Whether you want to try Basyt Chat, need help with your account, or have a legal or privacy question, choose the right route and we’ll help you clearly.
Use the right email so your message starts in the right place.
For account help, plans, billing, channels, or issues while using Basyt Chat.
[email protected] Email support ←For privacy requests, data deletion, or questions about data processing.
[email protected] Email privacy ←For legal questions, terms, policies, or official requests.
[email protected] Email legal ←Use WhatsApp for quick questions about Basyt Chat or initial support requests.
Contact us on WhatsApp Open WhatsApp ←For businesses and stores that want to understand how Basyt Chat can improve customer conversations.
[email protected] Request contact ←There is no backend submission on the website right now. This prepares an email using the details you enter.
These details help customers, reviewers, and platforms verify Basyt Chat’s official contact routes.
The Basyt Chat platform may operate through domains or subdomains owned or controlled by Basyt, including basyt.chat and basyt.com.
We aim to handle messages clearly and carefully. Some requests, such as privacy or legal requests, may require additional information for verification or processing.
Select whether the request is about support, privacy, legal, or product evaluation.
Include account, company, store, or channel context so the message is clear.
We read the details and route the request based on its type.
Some requests need identity or authority checks before processing.
Use [email protected] for account, plan, billing, channel, or platform questions.
Use [email protected] or review the Data Deletion Requests page for instructions.
Yes. Use [email protected] for legal questions or official requests.
Yes. You can use WhatsApp for quick questions. For privacy or legal requests, please use the dedicated email address so the request can be documented and handled properly.
This is a static website, so the form opens your email app with the message details. You can also email us directly.
Start from the pricing page or contact us so we can help you choose the right path.